The purpose of this notice is to inform you of the data that Emerald Tea Tours (Emerald Tea Tours) will collect and use in connection with this website and associated social media platforms. It also explains why we do so, and your rights under data privacy laws.
Emerald Tea Tours’ web pages are accessible through:
www.emeraldteatours.ie
Emerald Tea Tours will actively seek to preserve the rights of those who share personal information (personal data) with us through these web pages (‘the website’) and associated social media platforms (Facebook, Twitter, LinkedIn, Instagram, YouTube, etc).
We are not responsible for the content or privacy practices of any linked websites. Any external links to other websites are clearly identifiable as such.
We take our responsibilities under data protection law very seriously. Any personal data which we collect and which is held in electronic or paper form within Emerald Tea Tours’ systems and premises will be treated with the highest standards of confidentiality and security in accordance with Irish and European Data Protection laws (including data protection requirements under the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018).
If you have any questions or concerns regarding the processing of your personal data by Emerald Tea Tours, please feel free to contact our Data Protection Officer:
Email: dataprotection@emeraldteatours.ie
The personal data that Emerald Tea Tours collects depends on our relationship with you. We do not collect any personal data on this website except for the information that you voluntarily provide through emailing us or filling in an online form. This personal data may include:
•Your name, email address, telephone number, and postal address for the purposes of providing you with information about our services.
•Any other personal data that you provide to Emerald Tea Tours or which we generate about you in connection with your use of this website.
When a visitor requests a page from Emerald Tea Tours’ website, our web server automatically recognizes that visitor’s domain name and the IP address used to access our site. We use this technical information to analyze our web traffic in order to improve the user experience and provide tailored marketing information about our services. No attempt will be made by Emerald Tea Tours to identify individual visitors from this technical data.
Whenever we request personal data through Emerald Tea Tours’ website, social media channels, or telephone queries, we will clearly indicate the purpose of our enquiry before obtaining any information. We will then store this personal data on our CRM systems to assist with the future marketing and delivery of our services.
If you volunteer personal data, for example, through filling in an online form, you will be asked to give your consent to Emerald Tea Tours contacting you in the future about relevant services. We will always give you the choice of opting out of receiving marketing materials by sending you a system email. You may subsequently opt out of receiving marketing materials at any time by sending an email to hello@emeraldteatours.ie.
Emerald Tea Tours will only process your personal data for the purpose for which it was provided and to the extent necessary to provide you with the information or service you require. If you opt for our services, your personal data will be used to create client records. Where a legitimate interest exists, your personal data may be used to provide you with additional information about our services.
We process the information specified above on the following legal bases:
•It is necessary for the purposes of the legitimate interests of Emerald Tea Tours.
•It is necessary for compliance with our legal and regulatory obligations.
•It is necessary for the performance of a contract with you (e.g., bank details) or in order to take steps prior to entering into a contract with you.
Your personal data is regarded by Emerald Tea Tours as being highly confidential. We make every effort to ensure that it is not, and cannot be, accessed other than by those persons who need to access it for the reasons or on the bases set out above.
Emerald Tea Tours may share your personal data for the purposes of fulfilling the terms of your contract, to comply with our legal obligations, and where necessary, for our legitimate interests. This information may include data to assist partner service providers in course delivery and certification.
Emerald Tea Tours will not share any personally identifiable information about you collected through the delivery of our services with any other third party without your consent, unless we are legally obliged to do so or where we need to comply with our contractual duties to you.
We use reasonable precautions to keep any information disclosed to us secure within our own systems.
We do not use automated decision-making or profiling in relation to your personal data.
Your personal data will not be stored for any longer than is reasonably necessary. Different types of personal data are held for different time periods, depending on the purpose of the data. For instance:
•Customer and marketing data may be held for up to 3 years.
•Debit/credit card details will be deleted once a transaction or payment plan is completed.
You have several important rights in relation to your personal data, including the right to:
•Request access to your personal data.
•Request rectification of inaccurate or incomplete data.
•Request erasure of your personal data in certain circumstances.
•Restrict or object to the processing of your data.
•Withdraw your consent at any time.
•Data portability.
•Lodge a complaint with the Data Protection Commission (DPC).
If you wish to exercise any of your rights, please contact hello@emeraldteatours.ie.
If you have any questions or complaints regarding Emerald Tea Tours’ processing of your personal data, please contact the Co-Director at hello@emeraldteatours.ie.
The Data Protection Commission (DPC) may be contacted via their website or by telephone at 1890 25 22 31.
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Emerald Tea Tours reserves the right to update this policy at any time.
Last updated: January 2025
The Emerald Hub Limited trading as Emerald Tea Tours © 2025 Created by Wolfie & Co
